Amila Perera
Мужской, 40 лет
Семейное положение: Состою в браке, детей нет
Мобильный телефон: +7 967 188 98 83
E-mail: amilafed@yahoo.com
Образование:
GCC O/L and A/L in commerce subjects at St Aloysius College Sri Lanka 1999 – 2003
Microsoft Office professional at Microsoft office Sri Lanka 2003 - 2004
English program course at Sangahrama Institute Sri Lanka 1996 - 2000
Front Office hotel school program at hotel School in Sri Lanka 2003 - 2004
Владение иностранными языками:
English , Sinhalese, (Native) Russian ( basic level )
Опыт работы
VILLA AMILISA www.villaamilisa.com
Villa AmiLisa is a 5 bed rooms villa with an Italian food restaurant.
Business Owner Feb 2017 to present
• Reservation with Travel Agents Online booking engines website inquires and Direct bookings
• Maintaining monthly and day to day accounts follow up all payment collections for Monthly profit and lost
• Direct contact with all the guest’s queries needs and keeping prompt responses for emails over the phones and booking engines extranets
• Maintaining villa standard given necessary training to the staff, handling direct guest queries and response with necessary solutions to make our guest happy
AB TRAVELS (PVT) LTD www.abtravelssrilanka.com
A dedicated inbound & outbound travel company, cater to all FIT and GIT inquiries relating to air travel, hotel reservations, transportation, sight-seeing, Visas, event management and VIP tours.
Operations May 2012 to 2016
• Reservations website inquires Direct Inquiries Tour Operators inquires. Preparing tailor made tours around the Island Sri Lanka arranging transport hotels bookings as per client’s budgets and their interest.
• Maintaining up to date information’s about the Island. Keeping good relationship with hotels tour drivers and key places.
• Follow up with all Guest Payments Hotel Reservations Hotels Payments Drivers Payments and issuing checks accordingly with help of accounts.
• Providing all the necessary documents emails correspondents each tour end to the accounts Dep. Working with Account Dep very closely
SALADURA (PVT) LTD www.saladura.com
A company specialized in marketing Villas and Resorts that are unique in their own concept, and also specialized in organizing itineraries for selected clients who wish to use our service.
Operations November 2009 to 2016
• Manage 5 Villas in Sri Lanka in various locations. Closely work with the Staff to make sure Operation of the villas are Smooth and Tidy. Making sure villas are ready for guest arrivals do Checklist Attend to details
• Villas Manager Staff Leader Onsite Villa Operations Guest handling
• Reservations Booking Engines Travel Agents and Direct Bookings Keeping close look up at the availability of the villas
• Supporting to accounts Dep with Day to Day accounts all the villas and Staff Salaries Guest Payments Booking Engines payments and Travels Agents Payments
• Email correspondent with Guests Accounts Dep and Other Head of the Company and daily updated information providing
THE FORTRESS SRI LANKA www.thefortress.com
(A 49 room luxury boutique resort in Galle managed by luxury resort group ‘Aquam Resorts & Spas Residences)
Star Service Agent (Front Office) December 2006- June 2009
Responsible for guest greet & welcome, and handling general requests made by guest during their stay.
• Attention to details with every guest requests. Guest Check In and Check Out Preparing
Guest’s main bills and collect payments. Brief about hotel rooms and facilities
• Telephone Operator Taking and passing massages F&B order taking. Promote and inform
Briefly about hotel facilities and surrounding area site seen. Arranging tours
• Working with Fidelia Front office 7.1 system & Fidelia Point of Sales 3700 version.
• Handling cash float on shift basis. Help hand to Night auditor
Профессиональные навыки и знания:
Management and Tourism industry experience more than 10 years Self-motivated team player Strong Leadership Ability Capable of learning and delivering at a brief period of Training Proven the career improvement within brief period. Achievement asked goals within the Company Self-confidence on new projects keen to deliver what asked. Management, Guest Relations, Villas Small Hotels Operation , Reservations, In bound Out Bound tour planning, Cashiering , Online booking engines Extra net system operating, Basis knowledge of accounts, Designing and Arranging, Sells, Small business development,
Дополнительные сведения:
SriLnkan Lives in Moscow after married to a local girl. Currently i am studying Russian language and work at home for some Villas in Sri Lanka. I do online reservations, working with inquiries on booking engines and email correspondence with relevant agencies. I prefer to work with some English speaking environment as still my Russin ability is poor.
